Beauty Counter Manager - Clinique - Towson Town Center
$47,840–$49,712 year
On-siteTowson, Maryland, United States
Job Summary
Conduct makeup applications, skincare analyses, and product recommendations based on customer beauty goals. Collaborate with team members to maintain a welcoming environment, set and achieve personal sales goals using in-store and digital tools, and manage vendor events and promotions. Build strong vendor relationships, keep the counter organized, and handle sales, refunds, and exchanges while opening new Nordstrom Rewards accounts. Maintain up-to-date knowledge of beauty trends through provided trainings. Requires flexible scheduling including evenings and weekends, with a commission structure based on sales performance.
Required Qualifications
- Passion for customer service and beauty, including trends, makeup application, and skincare
- Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment
- Empathy and respect for all customers, providing a supportive environment during makeup and skincare application
- Strong multitasking, organization, and follow-through skills
- Drive to achieve sales goals, with interest in using networking and technology
- The ability to work a flexible schedule based on business needs, including evenings and weekends
- High level of ownership, accountability, and initiative
- Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers
- Frequent use of hands for grasping, fine manipulation, pushing and pulling
- Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head
- Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
Desired Qualifications
- Ideal candidates are results-oriented and thrive in a commissioned sales environment
- Are passionate about beauty trends
- Can build a customer following both in-store and digitally
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