Beauty Counter Manager - Clinique - Ala Moana
$49,920–$52,000 year
On-siteHonolulu, Hawaii, United States
Job Summary
Conduct makeup applications, skincare analyses, and product recommendations based on customer goals while collaborating with team members to maintain an inclusive environment. Set and achieve personal and counter sales goals by utilizing in-store and digital selling tools, including text and social media. Manage vendor event scheduling, promotions, and relationships to maximize business results, while keeping the department organized and up-to-date on beauty trends. Handle sales, refunds, exchanges, and build customer loyalty through new Nordstrom Rewards program accounts. Requires flexible scheduling including evenings and weekends, with a shift involving continuous movement for 6-8 hours and lifting up to 25 pounds.
Required Qualifications
- Passion for customer service and beauty, including trends, makeup application, and skincare
- Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment
- Empathy and respect for all customers, providing a supportive environment during makeup and skincare application
- Strong multitasking, organization, and follow-through skills
- Drive to achieve sales goals, with interest in using networking and technology
- The ability to work a flexible schedule based on business needs, including evenings and weekends
- High level of ownership, accountability, and initiative
- Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers
- Frequent use of hands for grasping, fine manipulation, pushing and pulling
- Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head
- Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
Desired Qualifications
- Ideal candidates are results-oriented and thrive in a commissioned sales environment
- Are passionate about beauty trends
- Can build a customer following both in-store and digitally
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