Beauty Advisor - La Prairie, Herald Square - Full Time
On-siteNew York City, New York, United States or New York, United States
New York City, New York, United States or New York, United StatesOn-siteFull TimeRetailMedium
Full TimeMediumRetail
Job Summary
Greet customers and provide expert guidance on beauty products, including consultations where you apply makeup and demonstrate product use. Build client relationships by introducing customers to beauty solutions, managing inventory through display and restocking, and utilizing point-of-sale technology to fulfill orders. Achieve sales targets by leveraging promotions, enrolling clients in rewards programs, and participating in pre-selling events while maintaining strict hygiene and asset protection standards. Work flexible hours including evenings and weekends to support business needs.
Required Qualifications
- At least 1 year of customer service or selling experience
- Previous cosmetic or fragrance sales experience
- Able to work a flexible schedule including evenings & weekends
- Flexible availability, including days, evenings, weekends and holidays, with regular, dependable attendance and punctuality
- Prolonged periods (at least two consecutive hours) of standing/walking around the store or department
- Frequent use of computers and handheld electronic equipment
- Reaching, including above eye level, crouching, kneeling, stooping and color vision
- This position requires lifting, constant moving, standing, reaching with arms and hands, stooping, kneeling, crouching, and climbing ladder
- Lifting and moving items weighing up to 25lbs
Desired Qualifications
- Possess a passion and a business-minded attitude to succeed in a performance-based setting
- Able to resolve customer problems in a constructive and forward-looking way
- Strong organizational skills and can manage multiple tasks at once in a fast-paced environment
- Enthusiasm for the beauty industry and the skills to provide outstanding customer care
- Flexible and able to use sound judgment in ambiguous situations
- Product knowledge: Good understanding of the beauty products you are selling and be able to give expert guidance to customers based on their wants, features, and choices
- Communication: Comfortable communicating with customers virtually, via phone, and in person
- Sales: Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events
- Technology: Utilize point of sale technology and applications to help in selling and fulfilling of customer orders
- Continuous learning: Self-driven to keep up with Macy's beauty product knowledge and beauty trends and stay current with all training through Macy's educational resources
- Makeup application: Show and teach the use of all beauty products by applying them on the customer
- Subject Matter Expertise: Proficiency in vendor line(s) and beauty trends serving as a knowledgeable resource in this area
- Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments
- Collaboration: Partnership with the total Beauty team to drive sales and deliver the customer experience
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