Beauty Advisor, Century City - Flex
On-siteLos Angeles, California, United States
Job Summary
Greet customers, offer personalized beauty consultations with makeup application and skincare recommendations, and conduct product demonstrations to build lasting client relationships. Maintain a shoppable sales floor by recovering the floor, updating signs and pricing, and supporting merchandise moves while ensuring the space is clean and organized. Acquire new customers by opening credit accounts and sharing loyalty program benefits, then use clienteling tools to promote offers and drive sales against daily goals. Effectively use point-of-sale technology to streamline transactions and end shifts by sharing Loyalty benefits and thanking customers by name.
Required Qualifications
- Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
- Understand and communicate effectively with customers, co-workers, and supervisors
- Read and understand employment policies and safety rules/procedures in English
- Deliver personalized beauty experiences by building relationships with customers, uncovering their needs, demonstrating product application, and educating them on the benefits and use of beauty products
- Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
- Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education
- Meeting and surpassing daily sales goals by delivering exceptional service
- Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience
- At least 1 year of customer service or selling experience required
- Standing for at least two consecutive hours
- Lifting at least 25lbs.
- Stooping, kneeling, crouching, and climbing ladders
- Reaching, including above eye level
- Close vision, color vision, depth perception, and focus adjustment
- Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
- Minimum number of weekend shifts may be required
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