BDC Sales Representative
$114,400,000–$156,000,000 year
On-siteClearwater, Florida, United States
Job Summary
Schedule sales appointments and respond to inquiries via internet, phone, and dealership visits in a warm, helpful, and professional manner. Monitor service customer satisfaction through follow-up calls to ensure quality control and maintain high retention rates. Perform assigned tasks while demonstrating behaviors consistent with the Company's Vision, Mission, and Values. This performance-based role operates within a busy automotive call center environment, requiring strong organizational skills, script adherence, and the ability to multi-task and problem solve. Associates enjoy benefits including medical, dental, vision, 401(K) matching, and vehicle purchase discounts.
Required Qualifications
- High school diploma or GED
- Ability to read, write, and comprehend written instructions and information
- Ability to follow script to ensure consistency and professionalism with all calls
- Ability to multi-task and problem solve
- Strong computer skills and ability to learn new software applications
- Professional appearance
Desired Qualifications
- Call center experience
- Demonstrated customer service skills
- Excellent telephone manner with clear, concise, and professional communication skills
- Strong relationship building skills with a high degree of responsiveness and integrity
- Strong organizational skills
- Enthusiastic team player
- Ability to handle prolonged periods of computer and phone usage
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