BDC Representative - Brownsville Honda
On-siteBrownsville, Texas, United States
Brownsville, Texas, United StatesOn-siteFull TimeHigh School Or Equivalent
Full TimeHigh School Or Equivalent
Job Summary
Manage communications for the service department by answering incoming calls, logging customer information into software, scheduling appointments, and responding to web-based requests. Follow up with customers via phone and email while utilizing MS Office and general internet tools. Meet daily deadlines and maintain strong interpersonal skills to support the growing service team.
Required Qualifications
- High School Diploma or GED
- one to two years related experience and/or training
- equivalent combination of education and experience
- Computer proficiency using MS Office, email, and general internet
- The ability to learn and utilize multiple computer programs
- The ability to meet deadlines
- Strong interpersonal, communication and team work skills
Desired Qualifications
- Service BDC experience
- Previous call center experience
- energetic personality
- strong organization
- communication skills
- self-starter
- quick learner
- multi-tasker
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