BDC rep

Respond promptly to internet leads, phone inquiries, text messages, and emails while engaging customers to understand their vehicle needs. Schedule qualified sales appointments, maintain consistent follow-up, and document all interactions accurately in the CRM system. Confirm appointments, assist with rescheduling, and collaborate with the sales team for smooth handoffs. Meet daily activity, appointment, and performance goals while providing a professional customer experience. Participate in ongoing training and coaching to refine skills. This role requires availability for days, evenings, and Saturdays, with at least one year of relevant experience. Hands-on training and career advancement opportunities are available within this supportive team environment.