BDC

Manage the internet Sales Team by following up on all leads, confirming appointments, and ensuring completion of sales. Monitor staff efficiency daily, track all leads, and handle incoming and outgoing phone calls and emails. Answer customer internet inquiries via email, text, and phone while processing all contacts through the CRM. Provide training and ongoing support to Business Development Representatives to help them overcome objections and achieve sales objectives. Conduct interviews, recruit, hire, and train candidates, and prepare necessary department reports. Work closely with Executive Management to develop appointment setting strategies and reinforce all company policies.