BDC Agent
On-site · American Fork, Utah, United States
Job Summary
Take inbound phone calls and assist customers in scheduling service appointments, communicating with customers via phone, text, and email. No heavy prior experience required; willing to learn and we’ll train you. Full-time role with benefits including medical, dental, vision, HSA, 401(k) with company match, PTO after year one, life and AD&D, short-term disability, holiday pay, employee discounts, and a debt-free college program. Ideal candidate is motivated, self-starting, and has a high school diploma or equivalent; must be 18+, have a clean driving record and valid driver’s license, and be available to work full-time including Saturdays. Doug Smith is an equal opportunity employer.
Required Qualifications
- Be 18 years of age or older
- Be available to work full-time, including Saturdays
- Be available to work full-time, including Saturdays
- Be a high school graduate or equivalent
- Have a clean driving record and a valid driver’s license
Desired Qualifications
- Be a motivated self-starter
- Excellent communication skills
- Ability to learn quickly
- Customer-service oriented
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