BDC Admin

The BDC Administrator will drive customer engagement for parts, service, and sales by developing and managing a customer database, following up with leads, and scheduling solid appointments. Responsibilities include gathering accurate customer information to build a retention-focused database, maintaining knowledge of product information, current pricing, and dealership events/promotions, and using computer and phone skills in the Internet department to increase appointments, sales, and customer retention. The role involves handling various lead sources (call-ins, sold/unsold floor traffic, referrals, and service/parts customers) and scheduling appointments with detailed follow-up. Required skills include clear and professional information delivery, time management, efficient typing, and basic computer/phone skills. Competitive pay with annual income reported between $45,000 and $70,000 plus production bonuses; benefits include medical/dental/vision, paid holidays and PTO, disability and life insurance, 401(k), and other Lithia & Driveway programs. High school graduate or equivalent is required; 18+ to apply. We are an equal opportunity employer and a drug-free workplace. As part of Lithia & Driveway, we emphasize growth powered by people and delivering exceptional customer experiences across in-person and digital channels.