BCT Reservationist- Full Time
$33,007–$33,007 year
On-site · Fort Lauderdale, Florida, United States
Job Summary
The position of BCT Reservationist involves communicating with customers in a proactive and professional manner, addressing inquiries and de-escalating customer issues. Candidates must demonstrate a proven track record of the STRIVE values (Service, Tenacity, Responsibility, Integrity, Versatility, Entrepreneurship) and possess excellent oral communication skills. Key responsibilities include maintaining product knowledge to provide high-quality service, resolving customer issues, and multitasking effectively while handling customer interactions. This role requires a flexible schedule, including evening shifts and availability for training. Successful applicants will exemplify professionalism, dependability, and a positive attitude while working to exceed customer expectations.
Required Qualifications
- BILINGUAL (English & Spanish)
- Prior customer service/troubleshooting experience preferred
- Excellent oral communication skills: clear diction, tone and knowledge/use of proper grammar
- Empathetic and active listening
- Ability to multitask by reading, typing, and navigating through applications while speaking with customers
- Dependable and consistent, history of good attendance
- Strong desire to be helpful and take ownership to resolve customer situations
- Positive outlook and enthusiastic attitude
- Conscientious team player
- Naturally curious with an aptitude for learning and understanding quickly
- Driven by delivering results
- Professional demeanor, put together
- Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness
Additional Requirements
- Must be Bilingual (English & Speak Spanish)
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.