BBIVAR Patient Services Representative

Open the office, start equipment, and prepare for daily patient arrivals. Answer incoming calls to route appropriately, schedule appointments and procedures, process cancellations, and send registration and consent paperwork. Greet patients, notify staff of their arrival, complete check-out processes, and make follow-up appointments. Enter and verify patient information, copy insurance cards, obtain pre-certifications, and enter data into the practice management system. Coordinate with the billing office, file dictation in the electronic medical record, and run reports to share statistics. Track inventory for clinical and office supplies, respond to emails and messages, provide appointment reminders, and clean rooms and instruments. Requires a high school diploma, one year of healthcare experience, and intermediate-to-advanced Microsoft Office skills.