Bartender
On-siteMarathon, Florida, United States
Job Summary
Greet customers, take drink and food orders, and create/serve alcoholic and non-alcoholic beverages including cocktails and beer. Thoroughly set up the bar prior to opening, ensure it is clean before and after shifts, and conduct inventory while requisitioning daily supplies. Assist guests by learning their names and favorite drinks, answer questions about menu items and beverage preparation, and utilize suggestive selling techniques to increase check averages. Check orders for accuracy regarding appearance, temperature, and portions before serving, complete cashiering functions in the POS system, and maintain beverage costs by reducing waste. Maintain up-to-date alcohol serving classes such as TIPS.
Required Qualifications
- Greet customers, take drink/food orders, create/serve alcoholic and non-alcoholic beverages including cocktails and beer
- Assist and approach all guests in a sincere, courteous, and service-oriented manner, and whenever possible, go the extra mile to ensure total guest satisfaction
- Learn and use guest's name to address them
- Remember regular guest's favorite drinks
- Thoroughly and correctly set up the bar prior to opening; make sure bar is clean before and at the end of shift according to operational policies and standards to ensure guest comfort and satisfaction
- Completes necessary side-work as per schedule, this includes stocking and organizing all liquor, juices, glassware, paper, wines, cut fruit, etc
- Answer guest's questions regarding menu items and beverages served, their garnish, contents, and preparation methods confidently and accurately
- Utilize suggestive selling techniques to increase check averages
- Complete and maintain up-to-date alcohol serving class, such as TIPS and/or other state approved classes
- Check guest order prior to serving to ensure that appearance, temperature, and portions are correct
- Assist in maintaining beverage cost by reducing unnecessary waste
- Conduct and be aware of inventory at all times and requisition daily supplies as needed to ensure efficient operations
- Take orders accurately and follow proper cashiering functions by completing/closing guest checks and submitting information into POS system
- 1+ years of experience working in a resort bar environment
- Must meet age requirements to serve alcohol as defined by state law
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