Bartender-Full Service Restaurant 1
On-siteWauwatosa, Wisconsin, United States
Job Summary
Check customer identification to verify age requirements, present menus, take food and beverage orders, and prepare drink orders including wine, liquor, and beer. Prepare appetizers and food items according to recipes, monitor seating in the lounge/bar area, and compute bills while accepting payment. Clean work areas, tables, and bar equipment, maintain kitchen and lounge stations, and inventory supplies weekly. Limit liability related to excessive drinking by discontinuing service when necessary, ensure temp and waste logs are maintained daily, and verify food quality and tip reporting. Plan and control lounge/bar operations, create drink recipes, and arrange attractive bottle and glass displays.
Required Qualifications
- Three to six months related experience; or equivalent combination of training and experience
- Alcohol Awareness Certification (must comply with State regulations)
- Ability to read write and speak the English language
- Ability to identify and resolve problems in a timely manner; develops alternative solutions and uses reason even when dealing with emotional topics
- Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance
- Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position
- Knowledge of and ability to appropriately interpret and follow policies and procedures
- Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly
- Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience whether oral or written
- Ability to meet the demands of the work schedule to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need
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