Bartender for Luxury Apartment - DTLA
$47,840–$52,000 year
On-siteLos Angeles, California, United States
EXPIREDLos Angeles, California, United StatesOn-siteFull Time$47,840–$52,000 yearMedium
Full TimeMedium
Job Summary
Manage drink orders and prepare cocktails, beers, and wines for bar and restaurant patrons while entertaining guests with conversation and excellent customer service. Verify identification, mix traditional and creative drinks, and process payments for guests and residents. Restock bar inventory, maintain tabs, and deliver food orders from the kitchen to guests quickly and accurately. Keep the dining room clean, organize order queues, and handle guest exchanges efficiently. Comply with food and beverage regulations and enforce company policies regarding alcohol consumption. Shifts run Wednesday through Sunday between 2pm and midnight in downtown Los Angeles.
Required Qualifications
- Knowledge of applicable laws and regulations
- Prior knowledge of mixing, garnishing and serving classic cocktails
- Computer literacy + general math skills
- Knowledge of mixology for traditional and creative cocktails
- Understanding of unique and complementary flavor pairings
- Impeccable customer service and social perceptiveness
- Positive attitude and excellent communication skills
- Ability to evaluate guest and resident satisfaction and responsiveness
- Ability to enforce company policies regarding the consumption of alcohol
- Accountability in maintaining inventory and processing payments
- Ability to multitask and adapt quickly
- Ability to keep the bar organized, stocked and clean
- Ability to remain calm and professional in a fast-paced work environment
- Ability to work a flexible schedule, including evenings, weekends, and holidays
- Must be able to lift 50 pounds
- Must be able to perform the following activities with or without reasonable accommodation: Work in a space that includes indoor and outdoor spaces, with and without covering
- Must be able to perform the following activities with or without reasonable accommodation: Stand behind a desk for the majority of an 8-hour shift
- Must be able to perform the following activities with or without reasonable accommodation: Move body in repetitive motions for extended periods of time
- Must be able to perform the following activities with or without reasonable accommodation: Move throughout the property as needed
- Must be able to perform the following activities with or without reasonable accommodation: Transport boxes and equipment weighing up to 50 pounds
- Must be able to perform the following activities with or without reasonable accommodation: Communicate with other persons in the building
- Must be able to perform the following activities with or without reasonable accommodation: Observe details in surrounding areas and on a screen
Desired Qualifications
- Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive
- Successful candidates will be proactive, solution-oriented, and have strong ownership of their work
- Bartenders have extensive knowledge of common drinks which they use to recommend drinks to guests and residents
- Bartenders also entertain guests and residents who sit at the bar by providing stimulating conversation and excellent customer service
- Their role is to ensure that guests and residents are of legal drinking age
- Bartenders will prepare a requested drink to their specifications
- Display a sense of urgency to nurture a consistent and excellent guest experience
- Comply with all food and beverage regulations
- Make suggestions based on guest and resident tastes and preferences
- Build a rapport with regular guests and residents to create a positive atmosphere
- Greet guests and residents and organize order queue
- Explain our unique service model to guests and residents
- Guide guests through the food and beverage menus
- Understand preparation of menu items, allergen information, cocktails and wines
- Take food and beverage orders, assign guests to tables/bar seats, and direct them to a teammate to be seated
- Maintain communication with teammates to best manage seating availability
- Deliver food orders from the kitchen to guests quickly and accurately
- Keep dining room clean, organized, and properly set throughout the shift
- Perform basic cleaning tasks as needed or directed by supervisor
- Assist with special events and fill in for absent staff as needed
- Use conflict resolution to promptly address customer service issues and refer guests and residents to management when necessary
- Greet, welcome, and connect with guests
- Maintain service quality standards by delivering premium guest service and treating each guest as a VIP
- Anticipate guest needs and provide tailored experiences
- Handle all guest exchanges in an efficient, professional, and competent manner
- Utilize all equipment safely and correctly
- Perform other related duties and assignments as needed and assigned
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