BARISTA- NOSH (ON CALL)
On-siteFlorence, Indiana, United States
Job Summary
Provide superior customer service and assist patrons with selecting specialty coffee, beverages, pastries, and merchandise. Prepare espresso drinks and Coffee of the Day orders while adhering to operational flow policies and merchandising standards. Manage cash-handling and register transactions, inspect areas for safety and maintenance needs, and maintain cleaning supplies. Open and close outlets according to established procedures to ensure sanitation and protect assets. Communicate closely with the Lead Barista on operating issues and distinguish currency denominations to make change. Work harmoniously with coworkers and handle difficult customers in all business conditions. Requires valid licenses, at least 18 years of age, and ability to work on-call rotations.
Required Qualifications
- Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers
- Assists customers in the selection and purchase of specialty coffee, beverages, pastries, whole bean sales, and merchandise
- Prepares a variety of customer beverage orders, such as espresso drinks and Coffee of the Day
- Follows policies and procedures for operational flow at each station
- Follows standards for merchandising, stocking, rotating and storing all products; follows inventory stocking and recording guidelines according to Siren's Eye
- Follows cash-handling and register policies
- Inspects all areas of responsibility for safety and maintenance needs and takes action as needed; maintains cleaning supplies
- Opens and closes outlets in accordance with established procedure to ensure sanitation and to protect company assets
- Communicates closely with Lead Barista on all operating issues
- Demonstrated knowledge of specialty coffee/snack bar operations
- Ability to communicate effectively with customers, as well as all levels of employees
- Must be able to distinguish between different denominations of currency and make change
- Must be able to review and comprehend all necessary documentation
- Ability to effectively and efficiently move around food service area
- Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations
- Must be at least 18 years of age
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