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Maverick GamingPosted 1 month ago

Barista - Morning After Cafe

$27,040–$27,040 year

On-siteWest Wendover, Nevada, United States

Full TimeLarge

Job Summary

Deliver legendary customer service by connecting with guests, anticipating needs, and responding to cues while maintaining a clean, organized workspace. Prepare food and beverages to standard recipes or customized for customers, adhering to all health, safety, and sanitation guidelines. Communicate information to the manager regarding alarms, morale changes, or unusual events to support the team during high-volume shifts. Follow Wendover Maverick operational policies, including cash handling and security procedures, while maintaining a calm demeanor throughout the day. Work shifts including weekends and holidays, standing for up to eight hours, with access to paid time off, flexible schedules, and comprehensive insurance benefits.

Required Qualifications

  • Act with integrity, honesty and knowledge that promotes the culture, values and mission of Maverick Gaming.
  • Maintain a calm demeanor during periods of high volume or unusual events to keep the store operating to standards and to set a positive example for the shift team.
  • Anticipate customer and store needs by constantly evaluating environment and customers for cues.
  • Communicate information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
  • Contribute to positive team environment by recognizing alarms or changes in associate morale and performance, and communicate them to the store manager.
  • Deliver legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discover and respond to customer needs.
  • Follow Wendover Maverick operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
  • Maintain regular and consistent attendance and punctuality.
  • Provide quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follow health, safety and sanitation guidelines for all products.
  • Recognize and reinforce individual and team accomplishments by using existing organizational methods.
  • Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.
  • Create a friendly atmosphere for guests and team.
  • Perform job functions with attention to detail, speed and accuracy.
  • Ability to work with Point of Sale (POS) system.
  • Ability to prioritize and organize, uses time efficiently.
  • Posses basic math skills and have the ability to handle money.
  • Ability to understand and carry out oral and written instructions and request clarification as needed.
  • Strong interpersonal skills.
  • Resolve problems using good judgment, displays willingness to make decisions, exhibits sound and accurate judgment, and makes timely decisions.
  • Actively promote and personally observe safety and security procedures and use equipment and materials properly.
  • Ability to work near moving or mechanical parts.
  • May work near toxic/caustic chemicals and with fumes or airborne particles.
  • Constant handling with microwave oven.
  • Be able to work in a standing position for long periods of time (up to 8 hours).
  • Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 100 lbs.
  • Authorized to work in the U.S.

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