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Kraft HeinzPosted 1 week ago

Barista

On-siteVancouver, British Columbia, Canada

Part TimeEnterpriseRETAIL

Job Summary

Prepare and serve high-quality coffee beverages and café products while adhering to HACCP, Organic, and Fairtrade standards. Deliver exceptional customer service by educating guests on sustainability practices and promoting retail merchandise. Maintain café cleanliness, manage inventory rotations using FIFO practices, and operate espresso machines and grinders safely. Assist with opening and closing procedures, process payments through point-of-sale systems, and escalate equipment or food safety concerns promptly. Work varying shifts to support daily operations in a fast-paced environment.

Required Qualifications

  • High school completion
  • Ability to communicate effectively in spoken and written English
  • Strong customer service and interpersonal skills
  • Ability to work effectively in a fast-paced team environment
  • Ability to stand for extended periods and perform repetitive tasks safely and consistently
  • Basic math skills and basic computer skills
  • Ability to accurately handle cash, electronic payments, and point-of-sale transactions
  • Strong attention to detail and commitment to beverage quality and consistency
  • Ability to maintain a positive and professional demeanor while interacting with customers
  • Flexibility to work varying shifts as business needs require

Desired Qualifications

  • Experience in a café, restaurant, retail, hospitality, or customer service environment
  • Experience preparing coffee beverages or operating espresso equipment
  • Interest in coffee, sustainability, ethical sourcing, and customer education

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