Barista (Japanese Speaking) - CS
On-siteTokyo, Tokyo, Japan
EXPIREDTokyo, Tokyo, JapanOn-siteFull TimeEnterprise
Full TimeEnterprise
Job Summary
Operate espresso machines and prepare diverse coffee and tea beverages while maintaining strict brand standards and inventory controls. Oversee beverage service teams, correct service deficiencies, and process guest orders accurately through the on-board POS system. Manage bar area sanitation, equipment maintenance, and inventory counts while driving sales performance and responding to guest feedback. Ensure all beverage products are executed professionally and timely in accordance with company guidelines. Proficiency in Japanese and English is required for this role involving regular physical activity and extended standing.
Required Qualifications
- A minimum of two years' experience as a barista in a large hospitality setting
- Proficiency in the English and Japanese language, both in verbal and written communication
- Understanding of the foundation of guest service
- Ability and willingness to deliver outstanding service to our guests
- Motivation to excel in all aspects of job duties and responsibilities
- Personable communicator with outstanding social skills and a warm, friendly, and caring personality
- Ability to continuously surprise and delight guests throughout their cruise experience
- Commitment to establish and maintain courteous and professional working relationships in a diverse cultural environment
- This position involves regular physical activity, including standing for extended periods and lifting or moving heavy items in line with operational requirements
Desired Qualifications
- A Certification in barista techniques, which attests proficiency in coffee preparation and service
- The ability to create latte art
- Proficiency in operating coffee machines and grinders
- Comprehensive understanding of coffee and its various forms
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