Barista / Counter Server
On-siteChicago, Illinois, United States
Chicago, Illinois, United StatesOn-siteFull TimeEnterprise
Full TimeEnterprise
Job Summary
Take and confirm guest food and beverage orders, including special instructions and restrictions. Prepare and serve coffee, espresso, and other beverages while assembling and transporting food to indoor and outdoor guests, including drive-thru vehicles. Process payments, balance sales, and sell gift cards using the POS system. Greet guests warmly, handle menu questions, and apply sales techniques for promotions. Follow food allergy procedures and safety guidelines while operating equipment like espresso machines and knives. Multitask in a busy environment, standing for entire shifts and lifting up to 50 pounds.
Required Qualifications
- Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
- Ability to multitask calmly and effectively in a busy, stressful environment
- Work in a confined, crowded space of variable noise and temperature levels
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- Available to work a variety of hours, days and shifts, including weekends
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Understand and respond knowledgeably to questions about the restaurant and menu
- Understand and follow the food allergy procedure and special orders/restrictions
- Proficiency in the use and operation of all necessary tools and equipment, including the POS system, Frequent Diner, Gift Card and Credit Card terminals
- Comply with all safety and sanitation guidelines and procedures
- Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- Get along well with others and be a team player
- EOE. We participate in E-Verify / Participamos en E-Verify
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