Barista
On-siteGonzales, Louisiana, United States
Gonzales, Louisiana, United StatesOn-sitePart Time
Part Time
Job Summary
Greet every guest with a friendly, sincere manner while whipping up drinks and serving warm pastries. Safely operate café equipment to prepare high-quality beverages and food, following recipes and food safety procedures. Accurately process purchases, refunds, and payments using POS systems and credit card equipment. Maintain clean, organized workspaces by disposing of garbage, stocking service stations, and monitoring equipment temperatures. Resolve guest concerns courteously and provide thoughtful product recommendations. Count register tills before and after each shift with honesty.
Required Qualifications
- Be Real Greets every guest in a friendly, sincere, and enthusiastic manner upon entering and leaving the café, following CC's steps of service.
- Be Passionate Works to exceed guest expectations during every visit to the café.
- Be Exceptional Safely operates all café equipment to prepare and serve high-quality beverages and food.
- Resolves guest concerns in a genuine, courteous manner, seeking management support when needed.
- Communicates openly and respectfully with guests and team members, maintaining a positive and supportive attitude.
- Accurately processes purchases, refunds, coupons, discounts, and payments while following all cash-handling procedures.
- Follows all workplace safety practices, including proper lifting, ladder use, and handling of hot or sharp equipment.
- Counts register till before and after each shift with honesty and accountability.
- Provides thoughtful recommendations, suggests products, and upsells to enhance the guest experience.
- Educates guests about coffee varieties, beverages, pastries, and merchandise to share the CC's experience.
- Provides attentive tableside service and creates a welcoming environment.
- Maintains a positive attitude and strong teamwork while supporting daily operations.
- Follows recipes, food safety procedures, and operational standards at all times.
- Maintains clean, organized, and hazard-free workspaces, including production areas, storage, restrooms, patios, and parking areas.
- Properly stocks service stations and ensure all preparation areas are ready for service.
- Monitors equipment temperatures and ensures proper functioning of refrigerators, freezers, and heating units.
- Disposes of garbage and keeps all guest and team areas clean and presentable.
- Uses POS systems, credit card equipment, and drive-thru headsets accurately and efficiently.
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