Banquets Manager

Direct and motivate the team while personally assisting in providing high-quality service based on requirements and standards. Monitor financial and administrative responsibilities, including asset protection, and project supply needs for china, glass, silver, and buffet presentations. Apply knowledge of event laws, manage departmental inventories, and use beverage records to control liquor costs. Schedule staff to forecast service standards, set goals, delegate tasks, and conduct monthly meetings to improve performance. Act as a liaison to the kitchen, lead shifts, and handle guest complaints while reviewing satisfaction results to drive continuous improvement.