Banquet Server

Job Summary

Required Qualifications

• •Must be able to effectively communicate both verbally and written
• •Must be able to multitask and prioritize departmental functions to meet deadlines
• •Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives
• •Must be able to cross-train in other hotel related areas
• •Must be able to maintain confidentiality of information
• •Must be able to show initiative, including anticipating guest or operational needs
• •Must be able to effectively handle problems, including anticipating, preventing, identifying and solving problems as necessary
• •Must be able to lift and/or carry up to 50 pounds
• •Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests
• •Ability to stand and walk for extended periods of time
• •Ability to bend and twist, push and pull, stoop, and kneel
• •Flexible and long hours sometimes required
• •Must be able to read the Banquet Event Order (BEO)
• •Must be able to know the menu items for each function served and give accurate descriptions
• •Must be able to follow all money handling procedures when serving the guest
• •Must be able to comply with Silverado Resort and Spa Standards and regulations
• •Must be able to maintain regular attendance in compliance with Silverado Resort and Spa Standards
• •Must be able to maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag
• •Must be able to attend all hotel required meetings and trainings
• •Must be able to effectively listen to, understand, and clarify concerns raised by employees and guests
• •Must be able to maintain a warm and friendly demeanor at all times
• •Must be able to know and use suggestive selling techniques
• •Must be able to ensure overall guest satisfaction
• •Must be able to know how to set all tables according to hotel standards
• •Must be able to maintain the banquet storeroom in a neat and orderly manner, stocked with any and all appropriate supplies necessary for food service functions
• •Must be able to clean-up banquet space after the completion of the function and ensure that all equipment and supplies are stored and re-stocked properly
• •Must be able to respond to guest problems, complaints, and accidents
• •Must be able to perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently
• •Must be able to approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
• •Must be able to effectively communicate with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner
• •Must be able to perform other duties as requested by management
• •Must be able to effectively lead and coach others
• •Must be able to demonstrate leadership in cross-functional teams
• •Must be able to effectively communicate with customers
• •Must be able to demonstrate strong attention to detail
• •Must be able to effectively interact with others
• •Must be able to demonstrate passion for excellence
• •Must be able to effectively handle difficult conversations
• •Must be able to effectively manage a team
• •Must be able to effectively manage projects
• •Must be able to effectively manage resources
• •Must be able to effectively manage time
• •Must be able to effectively manage risk
• •Must be able to effectively manage change
• •Must be able to effectively manage conflict
• •Must be able to effectively manage stress
• •Must be able to effectively manage pressure
• •Must be able to effectively manage workload
• •Must be able to effectively manage priorities
• •Must be able to effectively manage deadlines
• •Must be able to effectively manage expectations
• •Must be able to effectively manage relationships
• •Must be able to effectively manage networks
• •Must be able to effectively manage stakeholders
• •Must be able to effectively manage clients
• •Must be able to effectively manage vendors
• •Must be able to effectively manage suppliers
• •Must be able to effectively manage partners
• •Must be able to effectively manage allies
• •Must be able to effectively manage resources
• •Must be able to effectively manage assets
• •Must be able to effectively manage inventory
• •Must be able to effectively manage stock
• •Must be able to effectively manage supplies
• •Must be able to effectively manage equipment
• •Must be able to effectively manage facilities
• •Must be able to effectively manage operations
• •Must be able to effectively manage processes
• •Must be able to effectively manage systems
• •Must be able to effectively manage technology
• •Must be able to effectively manage software
• •Must be able to effectively manage hardware
• •Must be able to effectively manage data
• •Must be able to effectively manage information
• •Must be able to effectively manage knowledge
• •Must be able to effectively manage expertise
• •Must be able to effectively manage skills
• •Must be able to effectively manage abilities
• •Must be able to effectively manage talents
• •Must be able to effectively manage strengths
• •Must be able to effectively manage weaknesses
• •Must be able to effectively manage opportunities
• •Must be able to effectively manage challenges
• •Must be able to effectively manage threats
• •Must be able to effectively manage risks
• •Must be able to effectively manage issues
• •Must be able to effectively manage problems
• •Must be able to effectively manage solutions
• •Must be able to effectively manage strategies
• •Must be able to effectively manage plans
• •Must be able to effectively manage goals
• •Must be able to effectively manage objectives
• •Must be able to effectively manage targets
• •Must be able to effectively manage metrics
• •Must be able to effectively manage KPIs
• •Must be able to effectively manage OKRs
• •Must be able to effectively manage budgets
• •Must be able to effectively manage finances
• •Must be able to effectively manage accounting
• •Must be able to effectively manage auditing
• •Must be able to effectively manage compliance
• •Must be able to effectively manage regulations
• •Must be able to effectively manage policies
• •Must be able to effectively manage procedures
• •Must be able to effectively manage protocols
• •Must be able to effectively manage standards
• •Must be able to effectively manage guidelines
• •Must be able to effectively manage rules
• •Must be able to effectively manage laws
• •Must be able to effectively manage ethics
• •Must be able to effectively manage morals
• •Must be able to effectively manage values
• •Must be able to effectively manage culture
• •Must be able to effectively manage diversity
• •Must be able to effectively manage inclusion
• •Must be able to effectively manage equity
• •Must be able to effectively manage fairness
• •Must be able to effectively manage justice
• •Must be able to effectively manage equality
• •Must be able to effectively manage rights
• •Must be able to effectively manage freedoms
• •Must be able to effectively manage liberties
• •Must be able to effectively manage privileges
• •Must be able to effectively manage benefits
• •Must be able to effectively manage perks
• •Must be able to effectively manage rewards
• •Must be able to effectively manage incentives
• •Must be able to effectively manage compensation
• •Must be able to effectively manage salaries
• •Must be able to effectively manage wages
• •Must be able to effectively manage bonuses
• •Must be able to effectively manage commissions
• •Must be able to effectively manage profits
• •Must be able to effectively manage losses
• •Must be able to effectively manage gains
• •Must be able to effectively manage returns
• •Must be able to effectively manage investments
• •Must be able to effectively manage assets
• •Must be able to effectively manage liabilities
• •Must be able to effectively manage equity
• •Must be able to effectively manage debt
• •Must be able to effectively manage credit
• •Must be able to effectively manage loans
• •Must be able to effectively manage mortgages
• •Must be able to effectively manage leases
• •Must be able to effectively manage rentals
• •Must be able to effectively manage contracts
• •Must be able to effectively manage agreements
• •Must be able to effectively manage partnerships
• •Must be able to effectively manage alliances
• •Must be able to effectively manage collaborations
• •Must be able to effectively manage joint ventures
• •Must be able to effectively manage mergers
• •Must be able to effectively manage acquisitions
• •Must be able to effectively manage divestitures
• •Must be able to effectively manage restructurings
• •Must be able to effectively manage turnarounds
• •Must be able to effectively manage reorganizations
• •Must be able to effectively manage transformations
• •Must be able to effectively manage innovations
• •Must be able to effectively manage improvements
• •Must be able to effectively manage enhancements
• •Must be able to effectively manage upgrades
• •Must be able to effectively manage updates
• •Must be able to effectively manage revisions
• •Must be able to effectively manage modifications
• •Must be able to effectively manage changes
• •Must be able to effectively manage adaptations
• •Must be able to effectively manage adjustments
• •Must be able to effectively manage corrections
• •Must be able to effectively manage fixes
• •Must be able to effectively manage repairs
• •Must be able to effectively manage maintenance
• •Must be able to effectively manage support
• •Must be able to effectively manage service
• •Must be able to effectively manage delivery
• •Must be able to effectively manage execution
• •Must be able to effectively manage implementation
• •Must be able to effectively manage deployment
• •Must be able to effectively manage rollout
• •Must be able to effectively manage launch
• •Must be able to effectively manage release
• •Must be able to effectively manage publication
• •Must be able to effectively manage distribution
• •Must be able to effectively manage dissemination
• •Must be able to effectively manage communication
• •Must be able to effectively manage reporting
• •Must be able to effectively manage analysis
• •Must be able to effectively manage evaluation
• •Must be able to effectively manage assessment
• •Must be able to effectively manage review
• •Must be able to effectively manage feedback
• •Must be able to effectively manage input
• •Must be able to effectively manage output
• •Must be able to effectively manage results
• •Must be able to effectively manage outcomes
• •Must be able to effectively manage impacts
• •Must be able to effectively manage effects
• •Must be able to effectively manage consequences
• •Must be able to effectively manage implications
• •Must be able to effectively manage ramifications
• •Must be able to effectively manage repercussions
• •Must be able to effectively manage fallout
• •Must be able to effectively manage aftermath
• •Must be able to effectively manage legacy
• •Must be able to effectively manage history
• •Must be able to effectively manage tradition
• •Must be able to effectively manage heritage
• •Must be able to effectively manage culture
• •Must be able to effectively manage identity
• •Must be able to effectively manage reputation
• •Must be able to effectively manage brand
• •Must be able to effectively manage image
• •Must be able to effectively manage perception
• •Must be able to effectively manage reputation
• •Must be able to effectively manage credibility
• •Must be able to effectively manage trust
• •Must be able to effectively manage confidence
• •Must be able to effectively manage belief
• •Must be able to effectively manage faith
• •Must be able to effectively manage hope
• •Must be able to effectively manage optimism
• •Must be able to effectively manage positivity
• •Must be able to effectively manage enthusiasm
• •Must be able to effectively manage energy
• •Must be able to effectively manage passion
• •Must be able to effectively manage drive
• •Must be able to effectively manage motivation
• •Must be able to effectively manage inspiration
• •Must be able to effectively manage creativity
• •Must be able to effectively manage innovation
• •Must be able to effectively manage invention
• •Must be able to effectively manage discovery
• •Must be able to effectively manage exploration
• •Must be able to effectively manage research
• •Must be able to effectively manage development
• •Must be able to effectively manage growth
• •Must be able to effectively manage expansion
• •Must be able to effectively manage scaling
• •Must be able to effectively manage optimization
• •Must be able to effectively manage efficiency
• •Must be able to effectively manage effectiveness
• •Must be able to effectively manage productivity
• •Must be able to effectively manage performance
• •Must be able to effectively manage success
• •Must be able to effectively manage achievement
• •Must be able to effectively manage accomplishment
• •Must be able to effectively manage victory
• •Must be able to effectively manage triumph
• •Must be able to effectively manage win
• •Must be able to effectively manage loss
• •Must be able to effectively manage defeat
• •Must be able to effectively manage failure
• •Must be able to effectively manage setback
• •Must be able to effectively manage obstacle
• •Must be able to effectively manage challenge
• •Must be able to effectively manage hurdle
• •Must be able to effectively manage barrier
• •Must be able to effectively manage blockage
• •Must be able to effectively manage impediment
• •Must be able to effectively manage hindrance
• •Must be able to effectively manage obstruction
• •Must be able to effectively manage resistance
• •Must be able to effectively manage opposition
• •Must be able to effectively manage conflict
• •Must be able to effectively manage dispute
• •Must be able to effectively manage disagreement
• •Must be able to effectively manage tension
• •Must be able to effectively manage stress
• •Must be able to effectively manage pressure
• •Must be able to effectively manage anxiety
• •Must be able to effectively manage worry
• •Must be able to effectively manage fear
• •Must be able to effectively manage panic
• •Must be able to effectively manage shock
• •Must be able to effectively manage trauma
• •Must be able to effectively manage crisis
• •Must be able to effectively manage emergency
• •Must be able to effectively manage disaster
• •Must be able to effectively manage catastrophe
• •Must be able to effectively manage calamity
• •Must be able to effectively manage tragedy
• •Must be able to effectively manage misfortune
• •Must be able to effectively manage adversity
• •Must be able to effectively manage hardship
• •Must be able to effectively manage struggle
• •Must be able to effectively manage difficulty
• •Must be able to effectively manage complexity
• •Must be able to effectively manage intricacy
• •Must be able to effectively manage nuance
• •Must be able to effectively manage subtlety
• •Must be able to effectively manage delicacy
• •Must be able to effectively manage sensitivity
• •Must be able to effectively manage precision
• •Must be able to effectively manage accuracy
• •Must be able to effectively manage exactness
• •Must be able to effectively manage correctness
• •Must be able to effectively manage truth
• •Must be able to effectively manage reality
• •Must be able to effectively manage fact
• •Must be able to effectively manage data
• •Must be able to effectively manage information
• •Must be able to effectively manage knowledge
• •Must be able to effectively manage wisdom
• •Must be able to effectively manage insight
• •Must be able to effectively manage understanding
• •Must be able to effectively manage comprehension
• •Must be able to effectively manage awareness
• •Must be able to effectively manage consciousness
• •Must be able to effectively manage perception
• •Must be able to effectively manage cognition
• •Must be able to effectively manage thinking
• •Must be able to effectively manage reasoning
• •Must be able to effectively manage logic
• •Must be able to effectively manage analysis
• •Must be able to effectively manage synthesis
• •Must be able to effectively manage evaluation
• •Must be able to effectively manage judgment
• •Must be able to effectively manage decision
• •Must be able to effectively manage choice
• •Must be able to effectively manage selection
• •Must be able to effectively manage preference
• •Must be able to effectively manage opinion
• •Must be able to effectively manage belief
• •Must be able to effectively manage conviction
• •Must be able to effectively manage certainty
• •Must be able to effectively manage doubt
• •Must be able to effectively manage uncertainty
• •Must be able to effectively manage risk
• •Must be able to effectively manage uncertainty
• •Must be able to effectively manage ambiguity
• •Must be able to effectively manage confusion
• •Must be able to effectively manage clarity
• •Must be able to effectively manage transparency
• •Must be able to effectively manage openness
• •Must be able to effectively manage honesty
• •Must be able to effectively manage integrity
• •Must be able to effectively manage ethics
• •Must be able to effectively manage morality
• •Must be able to effectively manage values
• •Must be able to effectively manage principles
• •Must be able to effectively manage beliefs
• •Must be able to effectively manage convictions
• •Must be able to effectively manage ideals