Banquet Manager | Tarrytown House Estate | Tarrytown NY

Manage, hire, and train banquet staff to service all banquet functions and foster repeat business. Oversee setup of function rooms with linens, silver, china, and glassware per event orders; supervise serving staff to ensure compliant and high-quality service; coordinate with kitchen, service, beverage, convention services, and engineering teams to ensure timely execution and guest satisfaction. Enforce cash handling policies, assist with billing through the point-of-sale system, monitor attendance and adjust staff assignments as needed, and provide clear written and verbal directions to staff. Maintain compliance with federal, state, local safety and health regulations and PM Hotel Group standards. Demonstrate a professional demeanor, strong English communication, teamwork, and a willingness to pitch in with colleagues. Ensure proper cleanup and storage of equipment and uphold customer satisfaction through professional guest relations and service etiquette. Abide by attendance rules and be available on a regular basis; perform other job-related duties as assigned.