Banquet Manager - Operations
On-site · Perth, Western Australia, Australia
Job Summary
Banquet Manager for hotel banquet operations within the Accor network. Oversees setup and reset of Conference & Function activities, maintains staff competency in menus, dietary/allergen knowledge, and beverages, ensures RSA compliance and liquor licensing guidelines, manages stock/inventory and monthly reports, recruits and develops the banquets team, and drives guest satisfaction and continuous improvement. Key responsibilities include leading and coaching the banquets team, scheduling, budgeting and wage control, roster creation, reporting on KPIs, ensuring food safety and beverage quality, and maintaining high standards of guest experience and professional conduct. Requires strong leadership, hospitality operations knowledge, ability to interpret reports, and excellent organizational and communication skills.
Required Qualifications
- Minimum of 2 years of relevant leadership experience in banquet operations
- Strong knowledge of a variety of beverages including beer, wine, spirits and cocktails
- Proven capability in creating a positive and productive work environment
- Competencies in food safety requirements
- RSA certification (Responsible Service of Alcohol)
- Ability to coach, mentor, develop and inspire teams
- Excellent time management and communication skills
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