Banquet Manager

Direct and motivate the banquet team while personally assisting in high-quality service delivery based on established standards. Monitor financial and administrative responsibilities, including asset protection and liquor cost control through beverage records. Project supply needs for china, glass, silver, and buffet presentations while maintaining sanitation levels and managing departmental inventories. Schedule service staff to forecast standards and maximize profits, acting as a liaison to the kitchen staff. Conduct monthly department meetings, set goals, and delegate tasks to improve performance. Identify training opportunities, handle guest complaints, and implement corrective action plans based on survey results. Lead shifts actively and ensure all staff adhere to safety procedures and property emergency protocols.