Banquet Manager- Day shift
On-siteMiramar Beach, Florida, United States
Job Summary
Lead Banquet Operations by maximizing employee engagement, ensuring effective SOPs, delivering outstanding guest service, and driving revenue performance. Foster a positive workplace culture through daily recognition and clear communication. Partner with the Group Sales Team to ensure event spaces are site-visit ready and collaborate with the Executive Chef to maintain banquet standards. Continuously update the banquet training manual and effectively plan, coordinate, and oversee multiple concurrent events across various venues. Attend client-facing and internal meetings as required. Perform other duties as assigned to support overall banquet and resort operations.
Required Qualifications
- High school diploma or GED
- Ability to speak, read, write, and understand the primary language(s) used in the workplace
- Strong verbal and written communication skills
- Working knowledge of Microsoft Office applications, including Excel, Word, and Outlook
- Ability to apply common-sense reasoning to carry out instructions and solve problems involving multiple variables in standardized situations
- Ability to stand and maintain well-paced mobility for up to five (5) hours at a time
- Ability to lift and carry items weighing up to 25 lbs. as needed
- Continuous visual acuity, including near vision and depth perception
- Manual dexterity required to operate standard banquet and office equipment
Desired Qualifications
- One to three months of related experience and/or training
- Demonstrated leadership style that supports an open-door policy and proactively addresses employee feedback and satisfaction
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