Banquet Manager
On-site · Yountville, California, United States
Job Summary
Lead planning and execution of banquet and event operations from initial booking through event completion, including meetings, conferences, weddings, and special functions. Partner with clients, event planners, and internal departments to understand requirements, timelines, and budgets; develop detailed event orders and proposals (menus, room setups, staffing, audiovisual needs, special requests). Supervise banquet staff (recruiting, training, scheduling, coaching, performance management); ensure timely setup, food and beverage service, and breakdown; maintain high service standards and promptly address guest concerns. Collaborate with culinary leadership to coordinate menus and service flow; monitor budgets, manage labor and operational costs, and identify opportunities to maximize revenue through upselling and efficient planning. Conduct regular inspections to ensure cleanliness, safety, and readiness; enforce health, safety, and sanitation standards; maintain event documentation, payroll records, and post-event reporting. Stay informed of industry trends and best practices to enhance the banquet experience. Requires a Bachelor’s degree in a related field and at least 3 years of supervisory banquet/food and beverage experience; strong leadership, organizational, communication, and tech skills; ability to work evenings/weekends/holidays.
Required Qualifications
- Bachelor’s degree in Hospitality Management, Event Management, Business Administration, or a related field required
- Minimum of three (3) years of supervisory experience in banquet operations, events, or food and beverage management required
- Demonstrated knowledge of banquet operations, including event planning, food and beverage service, room setup, and audiovisual coordination
- Strong leadership skills with the ability to manage, motivate, and develop a diverse team
- Excellent organizational, time management, and problem-solving skills with the ability to manage multiple events simultaneously
- Exceptional verbal and written communication skills
- Proficiency in event management systems, point-of-sale systems, and Microsoft Office Suite
- Ability to work flexible hours, including evenings, weekends, and holidays, based on business needs
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