Banquet & Events Operations Manager
On-siteSydney, New South Wales, Australia
Job Summary
Lead operational delivery of weddings, conferences, corporate events, and functions while managing daily Food & Beverage team execution across the hotel. Partner with Sales, Events, and Kitchen teams to ensure seamless event execution and coordinate service briefings and operational planning. Coach supervisors and emerging leaders to build a culture of trust, while supporting labour management, revenue targets, and commercial performance. Ensure compliance with HACCP, WHS, and Accor standards, and engage with guests to personalise experiences. When events are not held, provide operational support across wider F&B outlets to maintain consistent service standards.
Required Qualifications
- Demonstrated experience managing events, conferences, weddings or functions
- Previous experience in a Food & Beverage leadership role within a luxury hotel, premium venue or high-volume hospitality environment
- Strong knowledge of restaurant and banquet operations
- A natural ability to lead, coach and inspire teams
- Excellent communication and stakeholder management skills
- The ability to remain calm, organised and solutions-focused in a fast-paced environment
Desired Qualifications
- Experience in labour management and financial reporting
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