Banquet Captain | Full Time | Palm Springs Convention Center
$60,320–$68,640 year
On-sitePalm Springs, California, United States
Job Summary
Coordinate all aspects of banquet service by reviewing staff functions and menus, conducting pre-banquet meetings to assign stations, and communicating with the Executive Chef to confirm food quantities and timing. Ensure proper handling of china, glassware, linens, and equipment while securing requisitions for items outside inventory. Conduct random audits during functions to evaluate food temperature, placement, and up-sell opportunities. Regularly review the banquet schedule for changes and special events, incorporating safe work practices throughout job performance.
Required Qualifications
- High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience.
- Must meet state age requirements for handling alcoholic beverages.
- Strong knowledge of banquet operations, service standards, and event execution.
- Excellent communication and interpersonal skills, with the ability to coordinate effectively with kitchen staff, event coordinators, and service teams.
- Ability to guide and support staff, including conducting pre-shift meetings and assigning responsibilities.
- Detail-oriented with strong organizational and time-management skills.
- Ability to evaluate service quality and make real-time adjustments to ensure guest satisfaction.
- Knowledge of proper food handling, sanitation, and safety standards.
- Flexible schedule, including evenings, weekends, and holidays, based on event needs.
- Commitment to regular and reliable attendance.
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