Banquet Captain - Country Inn & Suites Hotel and Conference Center - Mankato
$31,200–$33,280 year
On-siteMankato, Minnesota, United States
Job Summary
Lead banquet and event operations, including setup, service, and cleanup, while coordinating execution according to Banquet Event Orders (BEOs). Serve as the primary point of contact for event hosts and guests during functions, ensuring quality presentation standards and exceptional customer service. Supervise, train, coach, and support banquet team members by assigning responsibilities, preparing setup sheets, and managing audio-visual equipment inventory. Monitor labor, gratuity reporting, and event billing accuracy while promoting safety, cleanliness, and adherence to company policies. Assist with hiring, onboarding, training, and performance development of banquet associates. Work flexible schedules including days, evenings, weekends, and holidays to deliver memorable experiences at the Country Inn & Suites by Radisson in Mankato.
Required Qualifications
- Previous banquet, event, restaurant, or serving experience
- Strong customer service and communication skills
- Ability to lead associates and provide direction during events
- Excellent organization, multitasking, and problem-solving abilities
- Basic computer skills and proficiency with spreadsheets
- Ability to work independently and make sound decisions
- Ability to work flexible schedules, including days, evenings, weekends, and holidays
- Candidates offered employment must successfully complete a background check
Desired Qualifications
- Prior leadership or supervisory experience in hospitality, events, or food & beverage operations
- Experience working with banquet event orders (BEOs)
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