Banking Center Manager
$68,640–$87,360 year
On-siteColumbia, Illinois, United States
Job Summary
Direct the work of sales and service staff to identify customer financial needs, set goals, and execute business plans that drive market share growth. Generate portfolio growth by coaching the team on cross-sell opportunities, client acquisition, and retention while integrating commercial, lending, and advisory partners into branch strategies. Lead individual business development, manage performance through weekly check-ins and coaching sessions, and track sales in customer information software. Maintain compliance with regulations including the Bank Secrety Act and lead strategic district initiatives to improve processes.
Required Qualifications
- Minimum 5 years of sales management experience with a proven track record of driving sales, both individually and as a leader of a sales team
- Minimum 5 years of retail sales and customer service experience
- National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008
- Ability to stand for extended periods of time
- Ability to lift and transport coin and currency bags as required (bags may weigh between 25lbs and 50lbs)
- Fluent with all lending products to include consumer lending, consumer real estate secured lending
- Proficient and demonstrated ability to create and execute an effective business plan that identifies market opportunities and challenges, engages their team and partners, and best utilizes bank resources to grow market share within their community
- Demonstrates a track record of success calling on small business customers to generate new business clients, while also maintaining and expanding existing consumer and business banking relationships
- Proven ability to develop and foster COI relationships
- Confident in recommending personal products, trusts, HSA's, IRA's, business products and services
- Confidently drive sales through service and knowledge allowing them to achieve or exceed personal and team goals as set
- Track and monitor those sales, referrals, and opportunities in the customer information software
- Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA)
- May be responsible for multiple branch locations
- Is a leader and center of influence within local community organizations and activities
- The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed
- May require work in a Midland office to ensure collaboration and support of internal and external customers
Desired Qualifications
- Multilingual speakers are encouraged to apply
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