Banking Associate/Society Hill
$45,760–$57,720 year
On-site · Philadelphia, Pennsylvania, United States
Job Summary
The Banking Associate role at a TD Bank store in Philadelphia involves processing everyday banking transactions, opening new accounts, educating customers on banking products and services, and delivering end-to-end financial guidance. Responsibilities include building trust through educational content, providing consultative support, managing customer leads, handling teller and platform transactions, ensuring compliance with policy and regulatory requirements, and partnering with other team members to refer customers to appropriate specialists. The role requires strong customer service, clear communication, problem-solving abilities, and the ability to work flexible hours including evenings, weekends, and holidays. Training will be provided upon hire, and the position emphasizes delivering legendary service, guidance on TD products, and contributing to a positive, compliant banking experience for customers.
Required Qualifications
- High school diploma or GED
- 1 year experience working with customers
- Ability to complete Teller training and part 1 of platform training upon hire
- Demonstrated customer service skills
- Proficiency in Microsoft Office
Desired Qualifications
- Notary License preferred
- Customer service skills
- Experience with banking products and services
- Ability to work evenings, weekends, and holidays as scheduled
- Strong organizational and communication skills
- Proficient in Microsoft Office
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