Banking Associate - Framingham - PT 30 hours
$45,760–$57,720 year
On-site · Framingham, Massachusetts, United States
Job Summary
The Banking Associate role at a TD Bank store in Framingham involves accurately processing everyday banking transactions on the teller line or platform, opening new accounts, educating customers on banking products and services, and delivering consultative financial guidance to build trusted relationships. Responsibilities include handling customer transactions, generating and managing self-directed leads, coordinating referrals to internal partners, scheduling and conducting appointments, and ensuring compliant, accurate documentation while meeting customer needs and maintaining service standards. The position requires high school diploma or GED, 1 year of customer-facing experience (preferred), strong communication and problem-solving abilities, and flexibility to work during evenings, weekends, and holidays. Training for teller and platform systems will be provided upon hire, and the role emphasizes customer-focused service, adherence to policy and risk controls, and collaboration with team members to support TD’s client experience.
Required Qualifications
- High school diploma or GED
- 1 year experience working with customers (preferred)
- Ability to work during operating hours including evenings, weekends and holidays as scheduled
- Teller training and platform training to be completed upon hire
- Strong communication and problem-solving skills
- Proficient in Microsoft Office
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