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MCIPosted 10 months ago

Bank Customer Service Representative - 4X10 Shift

$1,508,000–$29,328,000 year

On-siteSavannah, Georgia, United States

Full TimeLarge

Job Summary

Respond promptly to customer calls and online inquiries, investigating and resolving account-related issues while providing guidance on banking products and services. Accurately document all customer interactions in a fast-paced, remote call center environment. Availability for evening or extended hours is required, and candidates must complete a full application including screening questions and a pre-employment test. This role supports clients across multiple industries within MCI's global business process outsourcing and customer experience solutions.

Required Qualifications

  • High School Diploma/GED
  • 1–2 years of customer service experience
  • Strong numeracy and communication skills
  • Availability for evening or extended hours
  • Must be authorized to work in the country where the job is based
  • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint
  • Must be willing to submit to drug screening

Desired Qualifications

  • banking preferred

Additional Requirements

  • Must be authorized to work in the country where the job is based
  • Must be willing to submit to background and/or security investigation
  • Must be willing to submit to drug screening

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