Bank Call Center Representative - Mid-shift
$15,080,000–$29,328,000 year
On-siteSavannah, Georgia, United States
Job Summary
Respond promptly to customer calls and online inquiries, investigating and resolving account-related issues while providing guidance on banking products and services. Accurately document all customer interactions with professionalism, accuracy, and empathy to ensure timely and secure service. This remote mid-shift role supports clients during peak daytime activity, requiring availability for evening or extended hours. Applicants must complete a full application including screening questions and a pre-employment test. Background checks, drug screenings, and Level II investigations are required for all offers.
Required Qualifications
- High School Diploma/GED
- 1–2 years of customer service experience
- Strong numeracy and communication skills
- Availability for evening or extended hours
- Must be authorized to work in the country where the job is based
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint
- Must be willing to submit to drug screening
Desired Qualifications
- banking preferred
Additional Requirements
- Must be authorized to work in the country where the job is based.
- Must be willing to submit to drug screening.
- Must be willing to submit up to a LEVEL II background and/or security investigation.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.