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MCIPosted 10 months ago

Bank Call Center Representative - 4X10 Shift

$15,080,000–$29,328,000 year

On-siteSavannah, Georgia, United States

Full TimeLarge

Job Summary

Respond promptly to customer calls and online inquiries, investigating and resolving account-related issues while providing guidance on banking products and services. Accurately document all customer interactions to ensure secure, accurate, and empathetic support. Complete a full application including screening questions and a pre-employment test. Availability for evening or extended hours is required.

Required Qualifications

  • High School Diploma/GED
  • 1–2 years of customer service experience (banking preferred)
  • Strong numeracy and communication skills
  • Availability for evening or extended hours
  • Must be authorized to work in the country where the job is based
  • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint
  • Must be willing to submit to drug screening

Additional Requirements

  • Must be authorized to work in the country where the job is based
  • Must be willing to submit to background/security investigation and drug screening

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