Bank Branch Manager

Oversee the retail branch in Ankeny, IA, directing a team to achieve sales and service goals. Responsible for consumer lending activities, treasury and deposit relationships, outbound sales targets, hiring, staff development, and overall branch operations in coordination with leadership. Key duties include training staff on policy/procedure and sales, supervising performance, ensuring quality service, handling complex customer issues, and maintaining familiarity with cash management and drive-up equipment, including installation and troubleshooting of related machines. Also accountable for facility needs and overall branch leadership and growth initiatives. Skills emphasized include relationship management, customer service excellence, coaching and staff development, process adherence, problem-solving across banking operations, and proficiency with basic Microsoft Word and Excel, along with strong communication and math abilities.