Bamboo Works
Remote
Job Summary
Remote Client Success Manager/Sales Executive role responsible for leading inbound client handling, guiding prospects through the recruitment process, and building long-term client relationships. You will conduct discovery calls, tailor solutions to client needs, manage the full recruitment lifecycle (calibration, shortlisting, interviews, onboarding), maintain ongoing communication, and drive client satisfaction and retention. You’ll identify upsell opportunities within existing accounts, build/manage your own pipeline through proactive outreach, and serve as the primary account manager after roles are filled. The position is remote with CET working hours, offering base pay plus commission.
Required Qualifications
- Fluent English — exceptional speaking and writing skills
- Strong communication — structured, confident, and personable
- Professional presence — calm, trustworthy, articulate
- University degree (business, marketing, communications, or related fields preferred)
- Tech-savvy and business-oriented — quick to grasp new industries and roles
- Empathetic sales approach — persuasive without being pushy
- 2–3+ years in staffing, recruitment, outsourcing, or offshoring in a client-facing role
- Hands-on experience running discovery calls and managing client accounts
- Proven success managing the full client lifecycle — from lead to long-term relationship
- Ability to nurture B2B relationships and drive ongoing client satisfaction
- Familiarity with remote hiring models and roles (EAs, developers, marketers, analysts, accountants)
- Bonus Points For: Experience working with international clients (US, UK, AUS, EU, UAE)
- Startup or high-growth environment experience
- Strong CRM discipline and organizational skills
- Experience in generating their own leads (LinkedIn outreach, light cold calling, etc.)
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