Bakery and Coffee Supervisor
$43,680–$52,000 year
On-siteKentfield, California, United States
Job Summary
Oversee service staff for bakery and coffee counters, ensuring warm, friendly customer service including answering questions, selecting products, and packaging with a smile. Manage inventory and orders using movement reports to maximize sales while reducing waste, and maintain product quality, expiration dates, and visual esthetics for all bakery cases and coffee counters. Assist the manager with weekly and monthly department promotions and observe sanitation protocols. Perform basic bakery duties such as baking cookies, cutting cakes, writing names, and packing. Ensure staff follow opening and closing procedures and deliver coffee beverages to customer satisfaction. Requires 1-2 years of customer service experience, ability to prioritize multiple tasks, and physical stamina to lift 20 pounds while standing or walking over four hours daily.
Required Qualifications
- 1-2 years customer service experience in lead or supervisor role
- Excellent verbal and customer service skills
- Able to prioritize work and handle multiple concurrent tasks
- Ability to lift objects up to 20 pounds on a regular basis
- Able to stand or walk for more than 4 hours per day
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