Baker Shift Lead
On-siteNew York City, New York, United States
Job Summary
Lead customer service and ensure a positive experience by greeting every customer, resolving issues quickly, and maintaining presentable work areas. Manage daily operations by checking product freshness, rotating inventory, filling HACCP logs, and executing point-of-sale orders accurately. Operate bakery equipment safely, sanitize stations, and maintain proper stock levels while adhering to all health and sanitation procedures. Train new hires on policies and best practices, conduct internal audits, and communicate effectively with supervisors regarding specials or operational issues. Work the 7:30am to 12:15pm shift with full energy, standing for extended periods, and wearing proper uniform and hairnet.
Required Qualifications
- Experience in a customer focused work environment
- High school diploma or equivalent
- Experience working in a busy environment
- Ability to work on your feet for extended periods of time (8+ hours a day)
- Ability to work flexible hours, including weekends and holidays
Desired Qualifications
- Food service and hospitality experience
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