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CAT02Posted 1 month ago

Bagger Dave's Owner/Operator

On-siteMichigan, United States

Job Summary

Conduct 100% table visits to model hospitality, handle guest complaints, and research marketing techniques to attract new guests. Execute company training programs, lead shift and weekly manager meetings, and provide ongoing coaching and performance feedback to team members. Manage staffing levels, review candidates within 72 hours in Snagajob, conduct second interviews, and process new hires from orientation to SSN entry within three days. Adhere to standardized recipes, ensure correct food delivery, and complete end-of-day transactions by 3am while maintaining QSC cleanliness standards. Manage shifts to achieve sales and profit goals, analyze monthly P&L results, and ensure 100% compliance with employment laws, ServSafe, and PCI standards. Submit incident reports and critical documentation within 24 hours and terminate employees in the payroll system within 48 hours of termination.

Required Qualifications

  • Guest service mentality
  • Strong verbal communication and listening skills
  • Self starter who works independently with minimal supervision
  • Energetic and flexible
  • Maintains a calm, tactful demeanor when dealing with difficult situations
  • Manages multiple projects and timelines with a sense of urgency and follow through
  • Well organized and detail oriented
  • Forms strong working relationships within team
  • Identifies additional tasks to be completed and willingly assists others
  • Follows direction with focused attention
  • Ongoing learner; exhibits insatiable curiosity and an interest in self improvement
  • Strong computer skills
  • Minimum four years restaurant management experience
  • Proper food handlers certification
  • Alcohol dispensing certification

Desired Qualifications

  • College degree

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