Bag Room Supervisor
On-siteWhite Sulphur Springs, West Virginia, United States
Job Summary
Manage a staff of 25 by leading, motivating, and delegating responsibilities while evaluating performance verbally and in writing. Operate range ball machines and pickers, maintain mechanical knowledge of golf carts and repair equipment, and analyze starter sheets and tournament pairings. Handle customer inquiries with polished telephone etiquette, solve problems under pressure, and prioritize assignments amidst constant deadlines. Work 8–10 hours standing, lifting 10–20 pounds, and adapting to hot, cold, wet, and windy conditions while moving golf carts. Requires steady communication skills and the ability to multitask effectively in a fast-paced golf environment.
Required Qualifications
- 4 years in the golf business
- Thorough knowledge of the game of golf
- Prior demonstration of organizational skills
- Prior supervisory experience or at least prior leadership demonstration in a golf bag room environment
- High School Diploma or G.E.D. and some college
- Must be steady and calm under pressure while quickly solving problems
- Must be able to speak clearly, quickly and accurately
- Must be able to lead, motivate and delegate responsibilities to a staff of 25
- Must be able to communicate with a variety of people, in addition to the bag handling staff
- Polished telephone etiquette
- Mechanical knowledge
- Some golf cart maintenance knowledge is required
- Golf equipment and repair knowledge
- Office equipment experience
- Computer skills
- Typing skills – 20 words per minute
- Ability to operate range ball machine and range ball picker
- Standing 8 – 10 hours per day
- Lifting 10 – 20 pounds on a daily basis
- Some bending and stooping
- Must be mobile at all times
- Ability to walk quickly up and down hills
- Must be able to adapt to changing conditions throughout the day
- Must be able to work in wind and rain
- Moving golf carts
- Working in wet areas (cart washing bay)
- Some noise
- Very detail oriented
- Highly organized
- Must be able to read and analyze starters sheets, and tournament pairings
- Responsible for weekly scheduling
- Neat and tidy
- Must be able to evaluate performance to subordinates and articulate it verbally and in writing
- Track record of completing assignments
- Constant pressure and deadlines
- Must be effective while performing several different duties simultaneously
- Prioritize and reprioritize constantly
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