Backroom, Merchandising and Loyalty Associates
$31,512–$32,552 year
On-site · Phoenix, Arizona, United States
Job Summary
Backroom, Merchandising and Loyalty Associates provide a highly satisfied customer experience by engaging with customers, maintaining a clean and organized store environment, and supporting store merchandising and loss-prevention standards. Responsibilities include accurately ringing purchases/returns, promoting credit and loyalty programs, processing merchandise for the sales floor, participating in store recovery, and upholding safety and organizational standards. The role may be cross-trained to work in multiple areas to support business needs. Requires strong customer service, communication, and organizational skills, with flexibility to work a varied schedule and lift heavy objects as part of daily duties. Benefits include associate discounts and comprehensive programs; the role emphasizes teamwork, integrity, and delivering an exceptional shopping experience.
Required Qualifications
- Excellent customer service skills
- Retail customer experience preferred
- Able to work a flexible schedule to support business needs
- Strong communication and organizational skills with attention to detail
- Capable of multi-tasking
- Able to respond to changes in direction or unexpected situations
- Capable of lifting heavy objects with or without reasonable accommodation
- Works effectively with peers and supervisors
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