Backoffice Sales Specialist B2B (Sales Operations Executive)
On-siteRotkreuz, Zug, Switzerland
Job Summary
Manage B2B Reseller order fulfillment by ensuring correct products, pricing, quantities, and delivery timing. Handle administrative tasks including End of Life article maintenance, cancellation requests, and order holds while responding to customer inquiries regarding delivery dates and product availability. Act as the central hub between sales, internal teams, manufacturers, and clients. Support process optimization initiatives, such as integrating artificial intelligence, to enhance profitability and efficiency. Requires a commercial qualification or retail background with relevant experience, self-driven process orientation, and strong German and basic English skills. Hybrid work model with modern infrastructure including adjustable desks and multiple monitors.
Required Qualifications
- kaufmännische Ausbildung oder einen Detailhandelsabschluss mit Weiterbildung im kaufmännischen Bereich
- Berufserfahrung in einer ähnlichen Funktion
- sehr gute Deutsch- und Grundkenntnisse in Englisch
Desired Qualifications
- selbständiges und prozessorientiertes Arbeiten
- hohe Kundenorientierung
- proaktive, zielstrebige und überzeugungsfähige Persönlichkeit
- freundliches und kompetentes Auftreten
- gute Ausdrucksweise
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