Backend Software Engineer II (AI Specialization)
$95,000–$160,000 year
HybridAtlanta, Georgia, United States or Austin, Texas, United States
Job Summary
Design and iterate on AI agents that interact with data across BigCommerce and partner ecosystems to drive automation. Connect these agents to Model Context Protocol servers that surface backend system capabilities, and build assistants that interpret user intent to call necessary APIs for store management. Develop and integrate AI assistant features directly into the BigCommerce control panel to support natural language queries and actions. Collaborate with product designers and NLP experts to deliver intuitive conversational experiences, while quickly building proof-of-concept solutions to validate user stories. Contribute to internal tooling and frameworks supporting LLM fine-tuning, prompt engineering, and safe action execution.
Required Qualifications
- 3+ years of experience in backend or full-stack software development
- BS or higher degree in Computer Science or related technical field
- Strong and proven programming skills in Go
- Experience working with LLMs (OpenAI, Anthropic, etc.) and building agentic AI applications
- Understanding of prompt engineering concepts
- Understanding of RESTful APIs and data integration across systems
- Excellent problem-solving skills and ability to work in a fast-paced, exploratory environment
- Strong collaboration and communication skills in cross-functional teams
- For candidates based in the Austin or Atlanta metro area, the position follows a hybrid work model with three days per week in the office
Desired Qualifications
- Experience with e-commerce platforms or SaaS product development
- Background in conversational AI or natural language processing
- Familiarity with prompt engineering and chaining tools (LangChain, Semantic Kernel, etc.)
- Previous work with rules-based systems, automation tools, or AI copilots
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