Backend Implementation Specialist
$65,000–$75,000 year
RemoteUnited States
United StatesRemoteFull Time$65,000–$75,000 yearSmall
Full TimeSmall
Job Summary
Build and validate patient rosters, eligibility data, and account configurations for each new clinic, reconciling source inputs into clean, go-live-ready datasets. Reconcile messy data into accurate rosters, set up and document EHR and EMR access, and catch discrepancies before handoff to Customer Success. Manipulate large datasets with precision using Excel, Google Sheets, and Apps Script to apply diagnosis criteria and insurance rules. Coordinate data flows, troubleshoot integration issues, and represent the Implementation team in clinic-facing meetings to communicate workflows clearly.
Required Qualifications
- Two or more years in data, operations, implementation, or analyst roles
- Advanced Excel and Google Sheets proficiency, including data validation methods, Google Apps Script, custom formulas, lookup functions, and conditional logic to identify and resolve data quality issues
- Experience using enterprise password management platforms such as 1Password, LastPass, or Bitwarden to securely manage credentials
- Experience documenting and mapping data fields, workflows, and business rules to support automation, system integrations, or RPA initiatives
- Exceptional attention to detail and a low tolerance for data errors
- Methodical and organized, able to manage data across many concurrent implementations
- Comfort representing the Implementation team in clinic-facing meetings and communicating technical data workflows in a clear, professional manner
- High AI fluency, meaning active, working use of AI tools in your daily professional workflow
Desired Qualifications
- Experience with one or more EHR and EMR systems such as Epic, Cerner, athenahealth, or eClinicalWorks
- Healthcare data experience and familiarity with handling HIPAA-sensitive information
- SQL or other data-tooling experience
- Experience in remote care, RPM, or CCM
- Experience with HubSpot, Monday.com, or similar project management and CRM tooling
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