Back Office Support Specialist with French
On-siteHamburg, Hamburg, Germany
Job Summary
Prepare and submit accurate customer quotations while analyzing pricing, costs, and profitability. Coordinate with sales, procurement, and technical teams to support order acquisition. Maintain quotation data in SAP/ERP systems and follow up on all related inquiries. Ensure clear information transmission and effective follow-up using multichannel communication methods. This role requires proficiency in French and English, along with strong ERP and MS Office skills. Join Jungheinrich, a global leader in intralogistics founded in 1953, where you contribute to maintaining our position among industry leaders through precise back-office operations.
Required Qualifications
- Proficiency with ERP systems (e.g. SAP)
- Proficiency in French and English language
Desired Qualifications
- Customer-oriented mindset
- Practical and solution-oriented approach
- Professional written and verbal communication
- Ability to identify unexpected situations and to activate escalation management when required
- Clear information transmission and follow-up
- Multichannel communication (email, phone, portals, ticketing...)
- MS Office tools
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