Back Office Hospitality Hero - 40hrs/semana (temporal)
Hybrid · Madrid, Madrid, Spain
Job Summary
Temporary back-office role in Madrid handling billing support, reservations administration, compliance, and customer service coordination for Líbere Hospitality Group; duties include processing invoices, resolving billing issues with clients and OTAs, handling refunds, managing reservations (modifications, cancellations, no-shows), coordinating group and corporate bookings, and coordinating additional services with external providers; ensuring regulatory compliance and preparing local authority reports, safeguarding data privacy, and supporting fraud prevention; work schedule includes weekend/evening shifts in a hybrid Madrid setup.
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