Back Office Customer Service Specialist
$40,000–$60,000 year
Remote · Cornelius, North Carolina, United States or United States
Cornelius, North Carolina, United States or United StatesRemoteFull Time$40,000–$60,000 yearEntry LevelNo RequirementUnknown
Type
Full Time
Level
Entry Level
Education
No Requirement
Company size
Unknown
Job Summary
Join our team as a Back Office Customer Service Specialist to support CPAP therapy customers by resolving inquiries, placing orders, and ensuring a great customer experience in a high-volume call center setting.
Required Qualifications
- Minimum of 1 year experience in a high-volume call center environment.
- Minimum typing speed of 50+ words per minute.
- Flexible schedule availability (may include evenings or weekends).
Desired Qualifications
- Strong verbal and written communication skills.
- Excellent listening, problem-solving, and multitasking skills.
- High attention to detail and organization.
- Professional, upbeat, and empathetic personality.
- Working knowledge of Microsoft Office Suite and basic computer skills.
Additional Requirements
- Must maintain compliance with HIPAA regulations.
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